What Resolvix is, how it works, and what both sides agree to when they use it.
Last updated: June 12, 2026
These Terms of Service ("Terms") govern your use of the RESOLVIX LLC platform at resolvix.co, operated by RESOLVIX LLC ("RESOLVIX," "we," "us," or "our"). By using the platform — including the AI intake chat, the proposal system, and the project delivery Project Room — you agree to these Terms. If you do not agree, do not use the platform.
These Terms apply to clients (people posting projects) and to experts (professionals delivering work through the platform). Separate agreements with the experts who deliver work govern that relationship in additional detail.
Resolvix is a managed project platform. We use AI to scope your project, match you with a domain-appropriate expert, and manage the project lifecycle — from brief compilation through delivery validation. We are not a freelancer marketplace. We do not provide a directory of experts for you to browse. We make the match and stand behind it.
Resolvix validates every deliverable against the approved scope before it reaches you. This validation is our commitment — not a marketing claim. If a deliverable does not match the approved scope, you are entitled to a refund for that deliverable.
Every project on Resolvix follows this sequence:
The scope locked in your approved proposal is the contract. Neither you nor the expert can unilaterally change it after approval.
Payment is split: a start amount is due when you approve the proposal and confirm the expert; the balance is due on validated delivery of each deliverable. The exact amounts are stated in your proposal.
All payments are processed by Stripe. By using the platform, you agree to Stripe's terms of service. Resolvix does not store payment card information.
The start amount is non-refundable once work has begun, except where Resolvix determines the project cannot be completed as scoped — in which case a full refund is issued. The delivery balance is not due until the deliverable has passed Resolvix validation.
Resolvix validates every deliverable before it reaches you. If a validated deliverable does not match the approved scope, contact us within 7 days of delivery and we will issue a full refund for that deliverable.
Revision requests that fall within the approved scope are handled through the two included revision rounds, not through refunds. If after two revision rounds the delivery still does not match scope, the project enters Resolvix review — an internal assessment with a guaranteed resolution: either a revised delivery or a full refund for the affected deliverable.
Refunds are not issued for change of mind, changes to project requirements after approval, or deliverables that match scope but did not produce the business outcome you hoped for. Scope is the standard — not subjective satisfaction.
The project brief and any files you upload are shared only with the expert matched to your project. That expert is contractually required to keep your information confidential and to use it only for project delivery.
You agree not to share the deliverables you receive for purposes that would expose the expert's proprietary methods or Resolvix's platform mechanics to competitors of Resolvix.
Resolvix does not sign NDAs with clients as a condition of using the platform. The confidentiality obligations described above are built into every project by default through our expert agreements and these Terms.
You agree to:
Upon full payment for a deliverable, all intellectual property rights in that deliverable transfer to you. The expert retains no ongoing rights to the work product they delivered under a Resolvix project.
Resolvix retains the right to use aggregate, anonymized project data (deliverable types, scope complexity, pricing outcomes) to improve the platform's scoping and matching accuracy. We do not use your specific deliverables, company data, or proprietary information for this purpose.
Resolvix is liable for the delivery of work that matches your approved scope. We are not liable for business outcomes that depend on how you use the deliverables, for market conditions, or for decisions you make based on the work product.
Our total liability for any claim arising from a project is limited to the amount you paid for the specific deliverable at issue. We are not liable for indirect, consequential, or punitive damages.
This limitation does not apply to liability arising from our gross negligence, willful misconduct, or fraud.
These Terms are governed by the laws of the State of California, without regard to conflict of law principles. Any dispute arising from these Terms or your use of the platform will be resolved through binding arbitration under the rules of the American Arbitration Association, conducted in Santa Clara County, California. You waive the right to a jury trial and to participate in a class action.
Nothing in this section prevents either party from seeking injunctive relief in a court of competent jurisdiction for matters involving intellectual property or confidentiality.
We may update these Terms from time to time. If we make material changes, we will notify active users by email at least 14 days before the changes take effect. Continued use of the platform after that date constitutes acceptance of the updated Terms. The "Last updated" date at the top of this page reflects the most recent revision.